Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload files for transcription, or contact us for support. This may include your name, email address, and any audio/video files you upload.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your transcriptions, send you technical notices and support messages, and respond to your comments and questions.
3. Data Security
We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest. Your audio/video files are automatically deleted after processing unless you choose to save them.
4. Data Retention
We retain your transcriptions for as long as your account is active. You can delete your transcriptions at any time from your dashboard. When you delete your account, all associated data is permanently removed.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also export your data or request a copy of all information we hold about you.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]